Exceptional Customer Service and Satisfaction
We deliver high quality, reliable Information Technology (IT), Information Assurance (IA), Defensive Cyber Security and Data Center Infrastructure Services and Solutions to our customers worldwide.
- Exceptional Customer Service
- Dynamic work environment that fosters Teamwork and Collaboration
- Corporate culture that values transparent communication across all levels
- Empower employees to have a vested interest in the NOVA via Philanthropic Outreach Professional Development platform for the Navajo People
Statement of Capability
NOVA Corporation is a professional Information Technology (IT) Services firm that is owned by the Navajo Tribe and specializes in Network and Enterprise IT Services, Information Assurance and Defensive Cyber Security Services, Business Process Improvement, and Data Center Services. Our goal is to always provide “Exceptional” service, because there is long sustainable value in doing so. Over the course of the last 2 – 5 years, we have successfully leveraged efficiencies through the strength of our combined NOVA task orders. Spanning the distance between our multiple DISA, and non-DISA, programs, we have established a strategy we call the Communication Integration Network, or CINET, which bridges the gap between our many geographically diverse mission programs. CINET is a “next step” strategy that goes beyond Corp-to-Program communication and utilizes Program-to-Program communications. With our technical experts in the North, South, East, and West, and their combined knowledge base, we gain benefits from our varied missions to provide “Fast Track” answers to technical questions in a fraction of the time using all the resources at our disposal. Through our monthly and quarter visits, and our Annual Leadership Summit, we create convergence points of networking our NOVA POCs and our combined knowledge together. As a result, we have received many positive commendations from our customers, where it would take weeks to get issues into the right hands, our CINET model makes those crucial connections in a fraction of the time. For example, we can isolate local problems by coordinating with our employees at specific sites to verify that new software is not causing problems at the enterprise level. Another example of how CINET Model benefits our customer is to avoid long waits to receive assistance, or pass-on information, from remote sites. We deploy our NOVA CINET to Fast-Track coordination of system activities to get leadership needs into the right hands quickly. Another highlight of our CINET strategy is reducing trouble tickets. By innovative end-to-end communication and planning we reduce the amount of “false positives”, tickets created by events, falsely triggered by routine maintenance during Authorized Service Interruptions (ASI), 15-20% reductions of tickets have been reported the morning after an ASI, saving the government time and money.
Diné Development Corporation (DDC), is a wholly-owned entity of the Navajo Nation. DDC was established in 2004 to provide economic benefits to the Navajo Nation. DDC has established five (5) separate subsidiaries to include NOVA Corporation, DDC IT Services, DDC Construction Services, Dine Source, and BRIC.
- ISO 9001:2015 Registered
- ISO/IEC 20000 – 1:2011 Registered
- ISO/IEC 27001:2013 Registered
- CMMI-DEV Maturity Level 3
- D&B Open Ratings: 94 out of 100
- TS Facility Cleared
- 80% of Past Performance is rating “Very Good” or “Exceptional”
- 98% of staff cleared from Secret up to TS/SCI
- DISA DESS IDIQ Contract Holder (NOVA is one of only four primes)
- Indian Incentive Program – 5% Rebate to Primes (DFARS Clause 252.226-700)
- Small and SDB credit received via subbing work to NOVA (FAR Subpart 19.7)
- Navajo Nation Priority 1 Certified Business
Jason Willhite is a co-founder of NOVA Corporation which was established in 2004 by Dine Development Corporation and is wholly owned by the Navajo Nation. He has served in the positions of VP of Business Development, VP of Operations, Strategic Visionary Officer and President. He is an entrepreneurial leader with a history of transforming start-up businesses into established and successful revenue-generating organizations. Mr. Willhite is also veteran of the United States Army who enjoys spending time with his wife and two kids.
Director of Operations
Joe Lyon has delivered EXCEPTIONALLY rated customer satisfaction for NOVA Corp since 2010 and brings joint military experience from both the J2 (Intelligence) & J6 (Signal) branches of the US Army. Trained in Military Intelligence/Electronic Warfare, Leadership Development, and overseas Foreign Service, Joe has worked at the National Security Agency, US Southern Command (USSOUTHCOM) and supported the Afghanistan Mission Network (CX-I). Joe has earned a Master’s of Business Administration (MBA) specializing in Technology Management, and a Bachelor’s of Science of Information Technology (BSIT), as well as industry certifications as a Project Management Professional (PMP), Certified Information Security Manager (CISM), ITIL Foundations V3, and a Board Certified Coach (BCC) with Executive Management credential. Joe likes to give back to his profession through education and is also certified to facilitate at University of Phoenix. Joe is married with three children and supports NOVA Corporation out of Aiken, South Carolina as the Director, Operations.
Director, Business Development
Chris Pereschuk is a Seasoned Business Development Professional with nearly a decade of experience in planning and capturing business in the Federal/DoD market-space. He is a 2004 Graduate from High Point University with a Bachelor’s of Science Degree in Business Administration. Chris holds multiple professional certifications including ITIL Foundations and is an accredited member of the Association for Proposal Management Professionals (AM.APMP). Since starting at NOVA Corporation in October 2007, Chris has been instrumental in helping the company win over $200M in Federal/DoD business and has moved up the corporate ladder through the years into his current role as Director, Business Development. Chris is well versed in establishing and sustaining customer relationships, developing long-term business partnerships, developing capture strategies, building and managing proposal teams, and delivering compelling and compliant proposals that win. Chris is a young professional that brings a wealth of enthusiasm and knowledge to the table and has truly been a critical asset over the years. Chris is married with two kids and works out of the Chambersburg, PA office.